South East Colorectal Mission Statement
Vision
To establish ourselves as the practice of preference for colorectal surgery in the south-east of Melbourne, providing excellence in surgical care with our motto "it's about quality of life".
Mission
To develop our services to best meet the needs of our community and service providers. Strive to attract, develop and obtain a high calibre and flexible consulting team and support staff to deliver a wide range of colorectal services. Ensure that we are providers of quality service to all our patients. Ensure that we assist patients in accessing our services in a professional and courteous manner, and ensure that the organisation is financially well managed to achieve maximum efficiency.
Values
Trust, compassion, respect, excellence, quality and safety, transparency, equity, best practice, professional development, honesty, humanity, integrity and insight.
Code of Conduct
All employees and consultants of SECR are expected to act and behave in a manner consistent with establishing confidence and trust within our organisation. Our patients are entitled to experienced care, efficiency, and demonstrated respect for the rights of the individual and this is conducted with integrity.
Your Rights
If you have a problem we would like to hear about it. Please feel free to talk to your doctor or receptionist.
You may prefer to email [email protected] - We take your concerns, suggestions & complaints seriously.
You can also contact the Health Services Commissioner Complaints & Information on 1800 136 066
To establish ourselves as the practice of preference for colorectal surgery in the south-east of Melbourne, providing excellence in surgical care with our motto "it's about quality of life".
Mission
To develop our services to best meet the needs of our community and service providers. Strive to attract, develop and obtain a high calibre and flexible consulting team and support staff to deliver a wide range of colorectal services. Ensure that we are providers of quality service to all our patients. Ensure that we assist patients in accessing our services in a professional and courteous manner, and ensure that the organisation is financially well managed to achieve maximum efficiency.
Values
Trust, compassion, respect, excellence, quality and safety, transparency, equity, best practice, professional development, honesty, humanity, integrity and insight.
Code of Conduct
All employees and consultants of SECR are expected to act and behave in a manner consistent with establishing confidence and trust within our organisation. Our patients are entitled to experienced care, efficiency, and demonstrated respect for the rights of the individual and this is conducted with integrity.
Your Rights
If you have a problem we would like to hear about it. Please feel free to talk to your doctor or receptionist.
You may prefer to email [email protected] - We take your concerns, suggestions & complaints seriously.
You can also contact the Health Services Commissioner Complaints & Information on 1800 136 066